Trust, Security & Privacy
This page is maintained by the Zokr team to answer common security and privacy questions about the Zokr ask app. It describes controls and practices that are currently in place.
Who ZokrAsk is for
ZokrAsk is a learning app for children ages 3–8. Children practice inside accounts created and managed by a parent or guardian. Children do not create their own accounts.
Accounts & authentication
- Parents sign in with email and password or with Google sign-in.
- Each parent account only sees and manages its own children's profiles, progress, and activity.
- Sessions are handled by our authentication provider; passwords are never stored in plain text.
What we collect
- Parent account: email address, optional display name, and an optional parent PIN (stored as a hash).
- Child profile: the name, avatar, and age you enter for your child, plus optional session limits you choose.
- Learning activity: words practiced, lessons completed, and time spent inside the app, used to show progress and adapt difficulty.
We do not knowingly collect data from children beyond what's needed for the learning experience their parent set up.
How your data is protected
- Data is stored in our managed backend with row-level access controls so each account can only read and write its own rows.
- Traffic between your device and Zokr is encrypted in transit (HTTPS).
- Administrative access to the backend is restricted to the Zokr team.
Subprocessors & integrations
Zokr is built on the Lovable platform and uses Lovable Cloud (managed Supabase) for database, authentication, and hosting. These providers process data on our behalf so the app can run.
Your choices
- You can update your account details from inside the app at any time.
- To delete a child profile or your entire parent account and associated data, contact us using the address below.
Shared responsibility
Zokr is responsible for how the app handles your data. The Lovable platform is responsible for the underlying hosting, database, and authentication infrastructure. You are responsible for keeping your account password safe and supervising your child's use of the app.
Contact us
For privacy questions, data deletion requests, or to report a security concern, please contact the Zokr team zokrfunverse@gmail.com.
This Application is managed by the Zokr team.